Page 01 / Chatting

OnlyFans chatting, 24 hours a day.

A trained chat team covers your DMs around the clock in your own voice, sells PPV the way you would and keeps every fan's history. It comes with full management, so the people chatting know what's being posted and promoted.

How the chat desk runs.

Page 02 / The desk
  • Three 8-hour shifts. All 24 hours are covered, each shift has its own manager, and team leaders are on hand for questions or problems.
  • Replies in under two minutes. Fans who message at 4am get an answer at 4am, not when you wake up.
  • A handover at every change. Verbal and written, so what a fan likes, what they've bought and what they said last time carries over to the next shift.
  • Measured and reported. Chatters are measured on how fast they reply and how much they sell, and you see the response times.

The team is led by Elle Carter, our Head of Chat Operations, who hires and trains the chatters and matches them to each creator's tone of voice.

Your voice, your limits.

Page 03 / Your voice

Fans pay for someone they feel they know, so the chat has to sound like you.

  • Learned from your information sheet. Your tone, your humour, the details of your day and the words you don't want used, written down before anyone sends a message.
  • Limits in the contract. What you will and won't do is written into your signed agreement. If a fan asks for something outside it, the chatter politely says no.
  • Difficult fans handled. Rude or abusive fans get dealt with or blocked, and you never have to read it.

Where the money comes from.

Page 04 / Selling

On most pages the inbox earns more than the subscription. On the page behind our published statement, $17,334 of a $27,213 month came from messages.

  • PPV at the right moment. Offers come up when they fit the conversation, priced from the prices and offers you agree with us.
  • Tips and customs. Fans who enjoy talking to you tip and ask for custom content, and every request is checked against your limits.
  • Someone there when it happens. One conversation between 4:17am and 5:15am made $1,600 gross. It's on the results page, with the statements.

Chatting yourself for now? Our guide to chatting on OnlyFans covers welcome messages, tone, PPV and boundaries.

You keep control of the account.

Page 05 / Control

To chat as you, a team needs access to your account. That shouldn't cost you control.

The account stays in your name, and our team works in it through Infloww, a creator CRM, where it can see stats, make posts and send messages. It can't reach your bank details, payout information, email or personal social media accounts, and changing your password ends our access. OnlyFans pays you directly, we invoice our share after you've been paid, and agreements run month to month, with 14 days' notice to leave and no exit fees.

The terms, chat includedThe full team at every level
Under $10K a monthYou keep 40%
$10K up to $30K a monthYou keep 50%
From $30K a monthYou keep 60%
The same split for every creator, agreed on the first call and put in writing.

Creators ask us about chat.

Page 06 / Common Questions
Who chats with my fans as me?
A trained UK chat team, on three 8-hour shifts around the clock, with a verbal and written handover at every change so each fan's history carries over. They learn your voice from a detailed model information sheet and handle DMs and PPV the way you would.
How fast do fans get a reply?
Fans get replies in under two minutes, at any hour. Chatters are measured on how fast they reply and how much they sell, and we report response times to you.
What if a fan asks for something I don't do?
Your limits are written into your signed contract, and the chatter politely says no. You set your boundaries before anything starts, and you decide what you film.
Does the chat team cost extra?
No. Chat is part of management, under the same split as everything else. There's nothing to pay upfront, and we invoice our share after OnlyFans has paid you.
How soon can the chat team start?
On a live page, we audit the page and the chat within 24 hours of getting access, and the chat team starts within 48 hours.

Page 07 / Hand over the inbox

Your DMs, covered all night.

Apply and a person replies within 24 hours. Tell us how you chat now and what you won't do, and we'll tell you honestly how we'd run it. Check us before you sign, too.

24/7 chat team · Paid straight to your bank · Month to month